Embrace Summer with something special from our new collections!  We are dispatching orders daily so just let us know how we can help.  Keep safe :)

Delivery & Returns

Standard UK Delivery

We will normally despatch your order within one to two working days of the order being placed but will often be faster than this.  If you have a specific requirement please let us know.

The cost of UK Standard Delivery is £3.95 and your order will be sent out using Royal Mail 2nd Class ‘Signed For’ service.  Express Delivery is available with UPS, offering next day delivery (for orders placed before noon) for £5.95.

If you are not around to take delivery of your parcel, the carrier should leave a calling card telling you how you can pick it up.

Unfortunately UPS will not deliver at the  weekend and no deliveries will be made on a bank holiday. In this instance please expect your delivery on the next working day.

Please understand that delivery times may vary for reasons outwith our control – it can be very frustrating but we will do our best to help you.

Delivery - Europe

We will despatch any orders to Europe within one to two working days of the order being placed, using a ‘signed for’ postal service.  Delivery may take up to 8 working days from despatch.  If you would like delivery sooner please contact us and we will do our best to assist (which is likely to incur an additional charge). The cost of delivery within the EU will be £10. Your order will be despatched via the most suitable carrier depending on size and weight and may be transferred to an internal postal service for delivery upon arrival in your country.

When you place an order you should be aware that deliveries are usually made between 9am and 5pm only and may require a signature on receipt. If you aren't available when your parcel is delivered, the delivery driver will leave a calling card with instructions on how to pick it up.

Please note that your parcel may be delayed for customs or other administrative reasons beyond our control.

Delivery - Rest of the World

We love getting orders from places far and wide.  We will despatch any orders  within one to two working days of the order being placed, using a ‘signed for’ postal service.  Delivery times will vary depending on your location.  If you would like delivery sooner please contact us and we will do our best to assist (which is likely to incur an additional charge). The cost of worldwide delivery will be £15. Your order will be despatched via the most suitable carrier depending on size and weight and may be transferred to an internal postal service for delivery upon arrival in your country.

When you place an order you should be aware that deliveries are usually made between 9am and 5pm only and may require a signature on receipt. If you aren't available when your parcel is delivered, the delivery driver will leave a calling card with instructions on how to pick it up.

Please note that your parcel may be delayed for customs or other administrative reasons beyond our control.

 

Returns Policy

Under the UK Distance Selling Regulations, you have 14 days (from the day you receive your goods) to cancel the contract for your order with us.

In this case we will issue you with a full refund however you will need to return the entire order at your cost if you have already received them.

In all cases, the goods must be in their original condition and will be inspected on their return.

If we do not receive the cancelled order back, we may arrange to have them collected at your cost.

Where a claim of defect or damage is made please return the products to us. You shall be entitled to a refund of any reasonable return postage charges. Please note that we shall not be liable for any goods that have been damaged due to misuse or are returned without their original packing.